How does it work in financial institutions?
Posted: Wed Jan 22, 2025 10:46 am
To understand how onboarding works in financial institutions, it is important to understand how this sector operates. Brazilian banks are a very traditional segment and it is interesting to note that most of the transactions are concentrated in a maximum of 5 companies.
These institutions have been in the market for many years and have a wide cambodia phone number list of branches. In fact, for a long time, they have used this advantage, that is, the strategy of having their establishments in several locations to attract customers.
Interestingly, over the last 5 years, we have witnessed a revolution in this type of service. With the arrival of fintechs , or digital banks, the way consumers are served has changed. There is now a trend for most services to be digital, which is causing both traditional and new companies to develop mechanisms to improve the user experience.
These institutions have been in the market for many years and have a wide cambodia phone number list of branches. In fact, for a long time, they have used this advantage, that is, the strategy of having their establishments in several locations to attract customers.
Interestingly, over the last 5 years, we have witnessed a revolution in this type of service. With the arrival of fintechs , or digital banks, the way consumers are served has changed. There is now a trend for most services to be digital, which is causing both traditional and new companies to develop mechanisms to improve the user experience.