How does it work in financial institutions?

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To understand how onboarding works in financial institutions, it is important to understand how this sector operates. Brazilian banks are a very traditional segment and it is interesting to note that most of the transactions are concentrated in a maximum of 5 companies.

These institutions have been in the market for many years and have a wide cambodia phone number list of branches. In fact, for a long time, they have used this advantage, that is, the strategy of having their establishments in several locations to attract customers.

Interestingly, over the last 5 years, we have witnessed a revolution in this type of service. With the arrival of fintechs , or digital banks, the way consumers are served has changed. There is now a trend for most services to be digital, which is causing both traditional and new companies to develop mechanisms to improve the user experience.