It is important to accept the mistake and accept

[muniyaakter]

8 aspects of a crisis protocol for apologizing crisis protocol In most cases, the best option is undoubtedly to apologize. Recognizing the error and asking for forgiveness for the mistake committed is the most positive and profitable thing to do. Apologizing is one of the key factors in building customer loyalty . Apology involves self-criticism, a reflection on what has happened. This point is key to being able to move on to the next step and move forward. that you were wrong. Doing so requires sincerity. Also, you must keep in mind that human beings are always predisposed to forgive mistakes. Therefore, the way you do it is decisive. In the following crisis protocol model you will find the key factors to take into account to provide an effective response to your error : 1.


- Public or private apologies? In this case, the answer gambling email list is not obvious. If the conflict was generated in an email chain where there were other people and, therefore, they also read it, the apology must be public. Despite everything, it is always advisable to talk about it and try to solve the problem in private, providing the relevant explanation . This way, the affected person will also be able to express themselves and the dialogue will be more effective. However, even though you have sorted things out with the person in question, you also need to clarify or explain to others what happened via email. This way, you will leave the issue completely settled. [bannerHero] 2.- Time is key When implementing any crisis protocol, time is of the essence. Don't wait another minute to remedy the error, especially if it is an interpersonal conflict.