Simple Li used two LINE messages to remind customers:

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The first one: Sent 2 hours after payment has not been settled
The second one: Sent 20 hours after payment has not been settled
Jian Jian Li rarely does discounts and promotions, but in the second shopping cart reminder, a small discount of 2% is provided. Because LINE messages are more private than websites and advertisements, they will not diminish the sense of brand value and can effectively increase conversions. Rate!

Customer service function: Consulting on flavor transfer orders
In terms of customer service, Omnichat’s integration has also greatly korea email list improved the work efficiency of Jian Li’s team.

First of all, messages from LINE, FB, IG, and websites are integrated into one interface for unified management, reducing the time and anxiety of switching between multiple windows.

Next, chatbots, automatic replies, and saved replies can be set up once and published on multiple channels, which saves time.

Finally, Omnichat can be integrated with the Simple Li e-commerce system, allowing customer service staff to directly view customer shopping cart items and recent orders through the Omnichat interface, and solve problems more quickly. If the customer is inquiring about the taste of the product, they can also directly click on the product in the Omnichat backend and send an information card containing photos, prices, and purchase links.