Important Considerations for Porting

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New Provider Initiates the Port: Your new provider will submit a porting request to your old provider.
Confirmation and Activation: You might receive a text message or a call to confirm the porting request. Once approved (usually within a few hours for mobile numbers, but up to a few business days for landlines), your old service will be deactivated, and your new service with your existing number will be activated.


Do NOT Cancel Your Old Service First: This is the most crucial rule. If you cancel your old service before the port is complete, you risk losing your number permanently, as it might no longer dataset be "active" for porting.
Account Must Be Active: The number must be active and in good standing with your old provider to be eligible for porting.
Accuracy is Key: Any discrepancy in the account information provided (e.g., wrong account number, different name) can cause delays or failure in the porting process.
Potential Service Interruption: While providers aim for seamless transitions, there might be a short period (minutes to a few hours) during which your number is "in transit" and temporarily unable to make/receive calls or texts.
Unpaid Balances: While you can port your number, you are still responsible for any outstanding balances or early cancellation fees with your old provider.
Number portability ensures that "a phone number in Canada" remains a stable and personal identifier, offering consumers the freedom to switch providers without significant communication disruption.


Possessing "a phone number in Canada" is the first step; understanding how to use it to connect with others, both domestically and internationally, is equally important. The North American Numbering Plan simplifies calling within Canada and to the U.S., but international calls require specific dialing protocols.