7 Tips for Dealing with Business Data Leaks

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Imagine that your customers trust your company to handle their personal and confidential data responsibly. Now, stop and think about the magnitude of the problem if one day a hacker gets hold of this information illegally. What slovenia mobile database your company do in this situation? How can you prevent something like this from happening again? What should you do after something like this happens? Continue reading and find out how to deal with corporate data leaks.

7 Tips for Dealing with Business Data Leaks
See below some ways to resolve or prevent data leaks in your company:

Leak identification
In theory, identifying a possible data leak is easier than finding the source of that leak.



To do this, it is necessary to pay attention to certain signs that may appear during work and that are considered “out of the ordinary”, such as:



Receiving suspicious emails or emails that are not part of your daily contact list;
Strange calls, from unusual numbers or from people looking for something extremely outside of what your company offers;
Customers reporting issues regarding their data or being contacted by third parties;
Systems exhibiting unusual failures or warnings.


Of course, there are several other signs to look out for, but this varies depending on the company, the services offered and the way they work.



If you suspect a leak, you need to act quickly to understand the situation and identify its origin. And how can this be done? By understanding the information obtained and tracking it by the IT team.



This way, they can check the systems for possible breaches that caused the leak, working to correct them and prevent further data from being accessed. This way, you can avoid extremely delicate situations that directly impact your company.



Impact analysis
A hacker attack or data leak in itself is something deeply serious for an institution, as it affects its employees, its image, its customers , its trust in the market and, consequently, its revenue.



Check out below some specific consequences that your company may face in a situation like this!



Total compromise of the security of your company's systems, since, depending on the leaked data, it can be assumed that all security was ineffective;
Leakage of extremely confidential information that could give your competitors strategic advantages in the market in which your company operates;
Loss of customers due to leaked information about them who, in this situation, also lost confidence in your company's ability to perform the proposed services ;
Tarnished image of the company in the media, as leaks like these tend to become news and spread quickly throughout the community;
Significant financial and market loss for the company, as contracts are terminated due to the insecurity generated and, when your company deals with the problem, it becomes more difficult to win new customers .


As you can see, none of these issues are trivial and should not be treated as such. When something like this happens, you should not try to deal with all the problems at once. Set priorities and solve one issue at a time together with your team.



Communication with stakeholders
When a corporate data leak occurs, especially one of great magnitude, it is time to put crisis management into practice.



One of the first practices of this management is to communicate – in a completely transparent way – to customers and employees the situation the company finds itself in. This way, you demonstrate that the company is dealing with the situation in a serious, professional manner and that it seeks to build a relationship of trust in light of what has happened.



After that, some other measures can be taken to minimize the impacts of corporate data leaks. See what they are below:



Keep in constant contact with your customers , this time even more closely. You need to update them every step of the way as things happen, showing them that the company is doing everything possible and that they don't have to worry.
Create an exclusive channel to clarify doubts and offer support related to data leaks, so your employees can form a task force to mitigate the incident and avoid significant losses, both in terms of customers and trust;
Direct all of your company's efforts to resolving the situation in the best and quickest way possible. Here, it is always necessary to prevent the situation from getting worse, such as bribing criminals to release the data.
Keep your communications up to date , both on social media and other media, after all, at this point everyone is watching your company and now your communication should focus on unity, good future omens, trust and updates when everything is over.


After this last point, your company has already gone through the worst phase and now it is time to deal with the problem in general.



Problem fix
In the first item of this article, under “Identifying the leak”, we discussed finding the source of the information leak, but unlike before, now your company needs to focus on identifying the security flaws that allowed such a leak to happen.



Once the flaws have been identified, it is time to take corrective measures to solve the problem. In cases like this, TND BRASIL recommends two solutions: firewall and antivirus .





FORTINET


Only one of the firewalls that TND BRASIL works with offers the highest security platform and the best performance, to guarantee and simplify your IT structure, promoting the ideal level of protection for your business.





MICRO TREND


Among the variety of antiviruses that TND BRASIL offers, this is the one that provides advanced protection for companies of different sizes. TREND MICRO is based on artificial intelligence and machine learning, which allows it to identify and neutralize more sophisticated threats in real time.



Additionally, it is constantly updated to ensure maximum protection against recent threats.



With the help of these technologies and a good CYBERSECURITY POLICY , it is possible to implement new and more efficient security processes, which will seek to correct the problems found and prevent others of the same type from happening again.



Preventing future leaks
You must already know the saying: “prevention is the best solution”, right? So, be sure to adopt a preventive attitude in your company’s day-to-day activities!



You can do this by creating an effective CYBERSECURITY POLICY , purchasing new equipment, implementing new hardware, firewalls and antivirus . But above all, investing in information security means investing in a good backup system .



And why is that? Because information security investment is based on three pillars: confidentiality, integrity and data availability; and it is the backup that keeps this data safe and protected in case something happens.



To this end, TND BRASIL offers different backup solutions, one of which is VEEAM . It is a reference in hybrid cloud IT data protection, with active protection against ransomware, disaster recovery and secure file synchronization/sharing.



Do you want to complete this combo solution against preventing corporate data leaks? Then, train and raise awareness among your team of employees on all the points mentioned so far. Knowledge is the key to avoiding security vulnerabilities.



Constant monitoring
This penultimate tip is something that cannot be missed and that we have already discussed in other articles on our blog , such is its importance.



Constant monitoring of systems also acts as a form of prevention, as it allows us to identify potential threats and thus respond quickly to security incidents.



Contingency plan
A contingency plan – or the famous Plan B – is necessary in case something gets out of control or an unexpected situation occurs. With it in hand, even a situation that is different from what was expected can be dealt with more calmly and objectively.



This plan can be an official company document, which defines the roles and responsibilities of each team member, as well as what to do in certain hypothetical situations.



Furthermore, it is useful for use during employee training and in crisis situation simulations, and can be adapted as needed and free for new information to be inserted.



Conclusion
There you have it, now you are even more prepared to deal with corporate data leaks. So, always keep in mind that an elaborate organization, combined with cutting-edge systems and a focus on prevention and monitoring, are the fundamental pieces to deal with situations of this type.



And don't forget: it is extremely important to act quickly in cases of data leaks, always remaining calm and following the planning developed by the company.



Count on the help of experts in the field!
Now that you know how to deal with corporate data leaks, you need to count on the help of those who know what they're talking about! Over the years, TND BRASIL has focused its efforts on serving companies of all sizes and segments, providing consulting and project development services in Information Technology (IT), technical support , cybersecurity, management and outsourcing of computing environments.

A dynamic, proactive company, and like few other companies in the market, interested in the success and evolution of its clients ' businesses . CONTACT US now and learn about our solutions!