Numerous integrations to seamlessly connect data between platforms?

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For more details on our testing experience, see our LiveChat review .

During testing, we discovered that it is possible to create a chatbot that asks the user questions before automatically transferring them to the right agent.

During the chat, agents can share files, send calendar links, or even help complete a purchase, making the interaction seamless and efficient. Additionally, you can create pre-written responses for frequently asked questions . Our experience has saved us time and allowed our team to focus on more complex issues.

Additionally, you can add pre-chat survey forms before and after each live chat session. This way, you will be able to evaluate your sales reps and customer support agents and their performance.

We also like that it integrates with popular tools like HubSpot, Zendesk, and Google Analytics , so you can latvia telemarketing data better understand where your customers are coming from and who they are.

Pro:

You can start a chat with a visitor while they are browsing your site.
There are many custom options to help users find a solution.
Against:

The price can increase quickly for larger teams.
Pricing: LiveChat starts at $20 per person, billed annually, with higher-priced plans that track more users and have better features. A free plugin is also available .