Direct Sales (D2C) with NetHunt CRM: Maximum Efficiency, Minimum Effort

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Direct sales are a powerful competitive advantage because the target audience appreciates communication with the company without intermediaries. But at the same time, it is a great responsibility, because attracting customers, processing orders, tracking the progress of transactions and maintaining reporting falls on the company's shoulders. Every little thing affects consumer trust.

NetHunt CRM will help you cope with these challenges - a cloud-based CRM system that combines orders from different channels in a single window, organizes the customer base, automates sales, marketing, and customer support processes, etc.

Read more about CRM solutions for direct sales in the article!

Content

What is direct sales (D2C)?
Direct sales: advantages and disadvantages
Conclusion
Popular questions
What is direct sales (D2C)?
Direct sales (D2C) is a business model where a company sells goods or services to customers and bypasses intermediaries: stores, distributors, or online platforms. Businesses reduce costs for commissions or markups: just you, the customer, and a mutually beneficial cooperation.

How it works
Let's imagine a producer of organic tea. Instead of sending products to supermarkets, the company sells tea through its own website and social networks. The customer visits the page, browses the assortment, prices, learns about the origin of the tea, its production and benefits, corresponds with managers in the chat, asks everything that interests him, and receives recommendations.

For the company, this is not only a product sale, albania phone number list but also an opportunity to get feedback, improve the product and service, and form a base of loyal customers who are most likely to come back to buy something else.

NetHunt CRM - a solution for effective direct sales!

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Direct sales: main challenges
Here's how NetHunt CRM helps with the main challenges for companies and managers in direct sales.

Finding your target audience
This is one of the most important stages in direct sales, which determines the effectiveness of further work. Success depends on how well the seller understands who exactly needs the product, how it solves the client's problems, and what arguments will interest the buyer.

Without proper audience segmentation, a manager risks wasting time, effort, and resources interacting with people who are not interested in buying. To prevent this from happening, use NetHunt CRM. Segment customers by standard parameters: source of the deal, company size, industry, or position — and by unique criteria that take into account the specific needs of the product or service.

Moreover, customize the CRM structure to your business processes. Manage folders and fields — change everything you need. Edit existing fields, add new ones, and group them for easy navigation.