Why Managers Don't Understand Their End Product

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To correctly identify the valuable end product of each employee, it is necessary to take the long-term goals of the organization as a basis. The manager must first set a Smart goal that has a deadline. It will need to be broken down into subtasks. After that, the list of tasks is aligned with the structure of the company and distributed to each department or employee. If everything is done correctly, the subtasks will become the staff CCPs.

There is another method by which you can form a valuable final product - relying on customers. You need to find out what customers need and what they value. As a rule, people look at the quality of goods, services, non-standard ghana mobile database approaches, useful and unique information provided by the company for free, the organization's rating. The corresponding department will be responsible for each criterion: the production department monitors quality, the sales department monitors service.


Every employee should have such a CCP that will help the company achieve its main goals. When a manager works separately from everyone else, and not in a team, he does not feel that his actions influence the entire organization.