Source: shutterstock.com
Let's look at some examples.
Option 1:
I suggest we have a demonstration tomorrow. What time suits you?
I prefer to compare prices first.
Reasonable. But let's look beyond how to use the rcs database for direct marketing price and compare products that have common parameters. To do this, it's important to conduct a demonstration.
Then let's schedule it for Tuesday at 4:00 PM.
Great, I'll send you a link for the meeting.
Option 2:
I suggest we have a demonstration tomorrow. What time suits you?
First I want to compare prices.
That's reasonable, I'll send you the pricing information.
A sales manager who tries to avoid storming usually does not achieve success in negotiations. Such an employee will be effective only when working with clients who have already gone through the conflict stage on their own, through the company's marketing activities or their own research of the topic under consideration.
It is important to note that each negotiator needs to go through the storming phase, after which he accepts the other party’s proposal as a standard by which he will act in the future.
Recommended articles on this topic:
32 Ways to Attract Clients: Proven and Unconventional
Example of a cooperation proposal: just follow the instructions
Sales Triggers That Have Never Failed
Performing stage
Performing is the final and simplest stage in team development, where the plan adopted in the previous step of norming is implemented.
At this stage, the working group turns into a full-fledged team, ready to solve non-standard problems and overcome difficulties. The team's effectiveness is assessed by comparing the achieved results with the work done to create the team.
At the fourth stage of the Tuckman model, structural problems have already been resolved. The team becomes sufficiently mature. The roles of its members become more flexible, and the group becomes more cohesive. The team is able to effectively solve existing problems. At the same time, internal conflicts are resolved. Team members demonstrate the ability to self-organize, which allows them to focus on their further development.
If team members begin to show high efficiency, then the manager's role is reduced to monitoring their activities. It is necessary to reduce interference in processes to a minimum.