Now let's get back to the functionality of the new agents

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If you're looking for a way to improve your customers' engagement and communication with you on your website, chances are Chaty will be a great choice for your business. Chaty gives your website visitors easy access to all the platforms you're available on, improving your customers' experience and – for you as a business owner – increasing your chances of conversion and sales. The way it works, Chaty allows you to add multiple social and communication channels within a single widget so that your website visitors can choose the most convenient channel through which they can reach you. You can connect 20+ popular and widely used channels to Chaty such as Phone, Email, WhatsApp, Facebook Messenger, Instagram, Telegram, Twitter, TikTok, Slack, Skype, Vkontakt, Viber, SMS, LinkedIn, Google Maps, Line, WeChat, Snapchat, Waze,Poptinand a contact form or even add a custom channel .


The newly introduced Chaty Agents feature is – in united kingdom consumer mobile number list other words – a way to add multiple instances of the same channel to your widget, for example two WhatsApp numbers for two different contact agents or two Google Maps channels for two different locations of your business. You can add as many agents as you want to each channel in Chaty, exceptcustom linkchannels andContact form. Currently, the feature is available to all paid Chaty users and we are working hard to roll this feature out toChaty application for all platformstoo! Sign up for our newsletter to be among the first to know when it's released!

Learn more about how to set up agents in Chaty in our help articlehereand let's move on to the use cases right away!

#1. UseCottagesagents on a multilingual website
Many business owners are trying to reach as large an audience as possible, and that often means they look for a multilingual website to accommodate customers from all over the world and make them feel “welcome” browsing in their own language. And while with Chaty you can create different widgets for pages in different languages, a great alternative would be to add agents to channels in your Chaty widget, for example, you could have WhatsApp support in English or WhatsApp support in Spanish. Again, you can add as many agents – and in this case, languages ​​– as you want!