13. Eight out of 10 customers want a chat agent to help them with everything, including sales and technical support.

[shaownhasane]

For self-service portals, 33% of customers want recommendations based on content that helps others with similar issues.
How live chat is changing customer interactions

Live chat allows customers to talk to a company directly online. Here are some interesting facts about live chat support.


This means customers don’t just want help, they want to buy. As a business owner, you indonesia phone number should consider adding sales functionality to your chat system.

If you want to sell via chat, try LiveChat. We use it on our WPBeginner Pro service page to communicate with potential clients.

This tool works with PayPal, so you can accept payments directly in the chat window. LiveChat also connects to Mollie, allowing your team to set up subscriptions, manage one-time sales and quickly check order details in chat.

Ben and his team received a lot of positive feedback about search statistics. “A lot of people say this is all they need. They like being able to see all this content in the WordPress dashboard.

When it comes to search statistics, we couldn't agree more. At WPBeginner, our editorial team uses this tool every day to help improve our content and rank higher.

Likewise, the new Keyword Rank Tracker helps you gain deeper insight into your keyword rankings, allowing you to analyze SERPs more effectively.

That said, the newest and most exciting feature in Ben's mind is AIOSEO's writing assistant. It integrates seamlessly with SEOBoost to provide deep insights into your content, including readability and keyword usage scores.

It can even show you up to 30 examples of competitor sites that rank well for the specific keywords you're targeting. This can provide you with super valuable insights and help get your content into the top 10.