Remote access to your computer or mobile device

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The last four digits of your Social Security Number (SSN).
Your date of birth.
Answers to specific security questions you may have provided or that are tied to your account.
What a Legitimate Credit Acceptance Agent WILL NOT Ask For (Especially if they call you):
This is where you can often spot a scammer. A legitimate Credit Acceptance agent will never ask you for:

Your full Social Security Number (SSN) if they initiated dataset the call to you.
Your full debit card or bank account number (beyond what's needed for a specific payment you authorize).
Your online account password.

To purchase gift cards, send money via wire transfer, or use cryptocurrency to "resolve" an issue, avoid legal action, or pay an outstanding balance.
Your one-time passcodes (OTPs) from two-factor authentication, unless you are actively logging into your account or initiating a transaction, and they are guiding you through a specific, initiated process.
If You Suspect a Scam:
If you receive a suspicious call claiming to be from Credit Acceptance, and you feel pressured or something seems off, hang up immediately. Then, use a verified "Credit Acceptance phone number" (from your statement or their official website) to call them directly and inquire about the purported issue. This simple verification step is your strongest defense against phone-based fraud. Always prioritize caution over urgency when it comes to your financial security.

Page 5: Managing Your Account: Utilizing the "Credit Acceptance Phone Number" for Payments and Account Inquiries
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For most borrowers, the primary reason to contact a "Credit Acceptance phone number" revolves around managing their loan account, particularly concerning payments and understanding their financial obligations. While online portals offer self-service options, the phone channel provides a direct and often preferred method for making payments, setting up arrangements, or clarifying specific account details, especially when personal assistance or a nuanced discussion is required.