These tools are only available on higher-tier plans.

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Extensive APIs and Integrations – Help Scout integrates seamlessly with popular tools you already use, like Zapier, Slack, and Jira.
Cons of Help Scout:

Limited AI Features –
Limited Scalability – The core features are great, but we encountered some bugs and limitations as our projects started to grow.
Pricing: Starting at $50 per month, billed annually, for 100 contacts and unlimited users. There is also a 15-day free trial and a free plan limited to 50 contacts. For more contacts, multiple shared inboxes, teams, and other advanced features, you will need to upgrade.

Why we chose Help Scout: It is simply the best Zendesk alternative for those looking for an easy-to-use and affordable customer software solution . The intuitive interface and powerful features make Help Scout a strong contender.

2. Heroic Inbox (Best for WordPress Ticket Management)
Heroic Inbox
If you use WordPress to run your website, then Heroic Inbox is a great Zendesk alternative for managing your vietnam telemarketing data customer support emails. We’ve talked about this help desk plugin extensively in other reviews, and for good reason.

With Heroic Inbox, you can manage all your emails from Gmail or Outlook in one place, right inside your WordPress dashboard. Plus, you can have an unlimited number of email inboxes not only for your customer support team, but also for other departments like marketing or sales.

Heroic Inbox integrates seamlessly with WooCommerce, so you can see your customers’ purchase history right in your ticketing system. This allows you to provide more targeted and helpful support. Plus, you can access a full history of all your support tickets for easy reference.

Another benefit of Heroic Inbox is that it supports multiple languages ​​right out of the box, which is helpful if you have clients all over the world. This is a big advantage over Zendesk, where you need a higher-level plan to offer multilingual support.