WhatsApp Communities: Your Ultimate Guide [2025]

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Every business model has its own channels of communication and ways to reach its customers. While eCommerce uses social media, retail businesses use multiple marketing channels to reach their target audience. But what if you found that engaging your customers was as easy as messaging on your WhatsApp? Yes, a unified messaging feature on WhatsApp called ‘WhatsApp Community’ allows you to create a community of your user groups. And you can use this powerful in-app communications tool for all crucial business services, from payments to data analytics to presentations and plenty more.

Did you know that WhatsApp will have nearly 795.67 million monthly active users by 2025? Soon WhatsApp Communities could be part of the eCommerce market value in India, at a whopping USD 350 billion by 2030.

Want to know more? Here is where you learn how to use the now ubiquitous ghana phone number list green-icon app to power your business growth. This ultimate guide for WhatsApp Community [2025] will decode the steps to engage your customer community and grow your business.

Can WhatsApp Community Grow Your Business
WhatsApp Communities: What Exactly Are They?
WhatsApp first made an appearance in 2009 as a freeware, cross-platform, centralised messaging and voice-over-internet protocol service. In 2016, Meta acquired WhatsApp. In recent years, Meta has been building a social commerce ecosystem. WhatsApp is slowly but steadily evolving into a strong, secure communications and in-app payment service.

The WhatsApp Community feature was officially launched in November 2022. The philosophy is about bringing WhatsApp Groups together into a community to discuss and chat about their shared interests. This is a feature that allows businesses to create, manage, and engage with a group of customers, clients, or fans directly on the Meta-platform. Catch the tweet of the WhatApp Community launch below.