Create communities around your brand

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Remember: use interactive content only where appropriate.

Groups are a great way to bring people together around your brand. You can create company communities with up to 256 people in the app.

Users can interact with businesses and each other. Chat is useful if you want to add a hong kong rcs data new product to your product range but are not sure about the demand for it.

Promote products using catalogs
Through storefronts on WhatsApp for Business, you can advertise up to 500 products and services. The catalog is displayed on the company profile when you navigate to it.

Instagram has a similar feature, but Adam Mosseri announced its removal from the platform in early 2023. Hopefully, the developers of WhatsApp for Business will not only not abandon this idea, but also develop it.

Benefits of using a WhatsApp business account for companies
Integrating WhatsApp for Business with your existing marketing and customer support tools is a big step for any company. Here are some of the benefits you can get by doing so.