The know-it-all. Almost every office has at least one. You know, someone who thinks they're an expert on everything from the company's annual report to canine dental hygiene, apparently within their knowledge base. And as such, you have to know how to deal with a know-it-all.
This boring know-it-all at work is the first rcs data france to weigh up what the monthly budget should be, how many articles to publish on the company blog, and offer an opinion on the Royal Spanish Academy comma.
Ugh.
So what do you do if you love your job, but you can't stand this kind of irritating colleague? As tempting as it may be, you can't just say, "Thanks, but you're wrong," and walk away. You need to rely on your emotional intelligence. Follow these tips on how to deal with a know-it-all.
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How to deal with a know-it-all at work
1. Empathize with the know-it-all
As difficult as it may be, you must control your anger or discomfort. As soon as you see the know-it-all coworker's mouth open, resist the temptation to roll your eyes. Instead, try to find common ground. By focusing on what you both agree on, you'll find it easier to listen to the other person.
This also helps clear any negative emotions and allows you to listen without an agenda, putting you in a position to learn why the know-it-all chooses to constantly self-promote.
For example, the know-it-all might become defensive because he or she feels people are dismissing his or her attempts to contribute to the team.
“I have great ideas, but no one takes them seriously,” he muses during meetings, interrupting you to make sure people are listening to his input. In that case, acknowledging the person’s ideas will likely establish a better working relationship. (And, who knows, he might just have a great idea!)
By understanding what triggers the know-it-all response, you'll know how to avoid tripping over that cord.
How to deal with a know-it-all at work
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