10 Best Bugzilla Alternatives for Bug Tracking in 2025

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Since its launch in 1998, Bugzilla has been one of the most popular bug tracking systems. It still holds the second largest market share.

But does that make the software a one-stop shop for all your defect and bug tracking needs? Does it scale well for teams of different sizes and software niches? Let’s find out.

If you've found yourself struggling with Bugzilla's customization limitations, dealing with the hassle of attaching large bug-related files, or feeling a bit hamstrung by its reporting and workflow, you're not alone.

Bugzilla has been a reliable companion in the bug tracking world, but let's be honest, sometimes even the most reliable tools need an update.

In this article, we will explore the top Bugzilla alternatives with details about their features, pros and cons, pricing, and ratings. We will help you choose the best bug tracking software for your needs.

What should you look for in Bugzilla alternatives?
We'll walk you through some essential features to look for in a Bugzilla alternative:

Cloud Storage: Relying on physical storage alone is not enough, especially considering the massive amount of data media directors email list we have today. The right Bugzilla alternative should not only store but also allow you to access your information from anywhere with cloud storage.
Customization: Look for multiple customization options to have full control over the bug tracking software. This should extend to both the user interface and the issue tracking feature.
Collaboration features: It should allow you to coordinate with your team members and across teams to track and resolve issues more efficiently. Having all information on a single shared platform prevents communication issues.
Reporting and Data Analysis: Look for great software with built-in reporting tools. It should have excellent AI integration to speed up the bug tracking process.
Pre-made templates: Pre-made templates save a lot of time. Choose a software with plenty of them
Integration capabilities: Don't compromise your software environment. You need to enable your team to continue using the critical applications they are already working with in conjunction with the alternative you choose.
User Interface: Provide your teams with a fluid working environment. Most popular alternatives come with an accessible user interface that guides users through the bug tracking process.