What is WhatsApp Business?

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WhatsApp Business is a mobile app launched in 2017 as a way to avoid the growing spam on this app from businesses. This business version is an alternative to the famous instant messaging app for small and medium-sized businesses.
It could be said that this is one of the most important social networks in the “mobile” version and is designed exclusively to be used by business owners, and therefore, its functionalities are aimed at them.
Many of these additional functions are not available in the normal malta phone number list application, and this is because they are designed with the purpose of making the experience of small and medium-sized businesses doing business on this platform more comfortable.
Therefore, common users have no real need to use them.


What is WhatsApp Business for?
As its name suggests, it is an application that is basically designed for small and medium-sized businesses, so its operation is completely aimed at this public.
Each of its features is designed to streamline, optimize and automate many of the processes involved in the interaction between customer and company.
By using it, you will notice an incredible improvement when talking to your consumers, not to mention that it is a much faster and more direct method than email, and very easy to use.


How exactly does WhatsApp Business work?
Its operation is not excessively different from that of the normal App, so it still has many of the features of the generic instant messaging app, although it has some changes that we will discuss later.

1) Have a working mobile phone
In order to install and use WhatsApp Business you will first need to have a valid mobile number, keep in mind that it cannot be the same number that you are using on your personal account.
With this in mind, you have two options, either you upgrade your existing account to a business account, or you get a new number with which to use this App in the “Business” version.
Personally, I recommend using a new number and leaving your personal account aside, this is because this way you will be able to better organize yourself when using it in your company and you will avoid mixing personal matters with business ones.