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What to look for in a collection agency?

Posted: Thu Jan 23, 2025 3:14 am
by bitheerani319
When choosing a debt collection agency, it is essential that you establish a relationship between the services offered and your business model. First, ask for samples of the debt collection system that the agency intends to implement for its clients. If they have other accounts in the same segment as yours, even better.

However, make sure that an activation rule is created specifically for hong kong phone number list business and your customers, since, despite being similar, each company has a different customer profile, even if they are competitors. This is important to ensure that the relationship is not damaged.

Find out how the company's remuneration model works. There are several options on the market. Global Soluções, for example, works with remuneration based on the Success Fee, that is, only on the amount recovered. This is one of the most recognized practices and guarantees the contractor greater profit and reduced costs.

Data is increasingly essential for the growth and development of organizations. Therefore, give preference to companies that perform analysis of the financial market, collection income and customer segmentation — that is, those that offer technological tools capable of structuring information.

When choosing a collection agency, one tip is to also consider the co-responsibility that the contractor has regarding labor debts in the event of negligence on the part of the contractor. Request a CND — Certificate of No Debts — periodically and be aware of very low prices, as we know that there is no magic, and low costs in the short term can become liabilities in the future.

Now that you know that a collection company is a great solution to reduce your default rate and increase your revenue and productivity, analyze the services carefully and hire a partner that offers specialized and experienced professionals to be in contact with your customers.