How WhatsApp Business Account Helps Sales Grow
Posted: Wed Jan 22, 2025 10:39 am
Did you know that creating a business account for WhatsApp can bring great benefits to your business?
After all, WhatsApp has 2 billion users and its customers are among them. It is the most widely used instant messaging software in the world and has been replacing traditional means of communication, such as SMS and emails.
According to official WhatsApp data, over 50 million merchants use WhatsApp Business accounts. On the app, consumers are more willing to contact businesses and even conduct transactions.
It is increasingly important to be aware of trends so as not to miss out on business opportunities arising from new technologies. This is even more so when we are talking about an application that has become popular in countries such as Brazil and India.
WhatsApp Pay: what it is and what are its advantages
What is WhatsApp Business?
Seeing the increase in the number of businesses using WhatsApp for business purposes, Facebook (WhatsApp's parent company) launched WhatsApp Business and the WhatsApp Business API in 2018 to make it easier for businesses to reach customers.
Any small business can sign up for free with the WhatsApp vietnam whatsapp data Business app by downloading the app from the App Store or Google Play, but they must link the account to a phone number not linked to a personal WhatsApp account.
With WhatsApp Business App, some of the tools that businesses can use are:
Create a business account: A business account can detail your business hours, website address, contact details, and other information about your business. WhatsApp users can see this and be assured that you are a business, not a personal user.
Categorize customers and conversations: With a business account, you can label customers (e.g. “New Customers” or “Prospects”) or categorize conversations (e.g. whether they’re about orders or inquiries).
Set up auto-replies: Automate personalized responses to customers while you’re away from the phone, or send automatic introductions to contacts to pitch your services.
Automate frequent responses: Reuse popular responses to customers in chats with just a few taps – save pre-written responses, tap to choose a response, and avoid writing it from scratch.
Create a product catalog: showcase your products or services with a catalog available on WhatsApp.
WhatsApp Business API is an advanced version of WhatsApp Business, allowing the scaling of customer service operations, with multiple agents linked to the same number, automatic service menus and other management functions.
After all, WhatsApp has 2 billion users and its customers are among them. It is the most widely used instant messaging software in the world and has been replacing traditional means of communication, such as SMS and emails.
According to official WhatsApp data, over 50 million merchants use WhatsApp Business accounts. On the app, consumers are more willing to contact businesses and even conduct transactions.
It is increasingly important to be aware of trends so as not to miss out on business opportunities arising from new technologies. This is even more so when we are talking about an application that has become popular in countries such as Brazil and India.
WhatsApp Pay: what it is and what are its advantages
What is WhatsApp Business?
Seeing the increase in the number of businesses using WhatsApp for business purposes, Facebook (WhatsApp's parent company) launched WhatsApp Business and the WhatsApp Business API in 2018 to make it easier for businesses to reach customers.
Any small business can sign up for free with the WhatsApp vietnam whatsapp data Business app by downloading the app from the App Store or Google Play, but they must link the account to a phone number not linked to a personal WhatsApp account.
With WhatsApp Business App, some of the tools that businesses can use are:
Create a business account: A business account can detail your business hours, website address, contact details, and other information about your business. WhatsApp users can see this and be assured that you are a business, not a personal user.
Categorize customers and conversations: With a business account, you can label customers (e.g. “New Customers” or “Prospects”) or categorize conversations (e.g. whether they’re about orders or inquiries).
Set up auto-replies: Automate personalized responses to customers while you’re away from the phone, or send automatic introductions to contacts to pitch your services.
Automate frequent responses: Reuse popular responses to customers in chats with just a few taps – save pre-written responses, tap to choose a response, and avoid writing it from scratch.
Create a product catalog: showcase your products or services with a catalog available on WhatsApp.
WhatsApp Business API is an advanced version of WhatsApp Business, allowing the scaling of customer service operations, with multiple agents linked to the same number, automatic service menus and other management functions.