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How important is humanized care for the new normal?

Posted: Wed Jan 22, 2025 10:27 am
by bitheerani319
Today, although most processes are online (and will probably continue to be so after the pandemic), we live in a time when the way most people view consumption has changed. We no longer have static buyers; now, those who buy really value the impact the company has on the world. These are people who are not afraid to say when they are dissatisfied — and that is why they seek more human service.

Due to the many lives lost and the lack of human contact during the pandemic, the turkey phone number list of being with those we love has never been so evident. We are more emotional and reflective about the role of our lives.

Therefore, the value of personalized service will be even greater in the new normal . People are tired of life on screens and value personalized service. They understand that, no matter how much technology a company has, one thing continues to make a difference: the human connections in its processes.

In this text, we seek to show how restructuring companies will be essential during this pandemic — and also for the future. We do not yet know what the long-term impacts will be, but we understand that, more than ever, technology and human-centered processes will be important. This way, we will be able to have companies and consumers more united, in search of a better world.