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CURATION IN YOUR OPERATION: How important is it and what are its main advantages?

Posted: Wed Jan 22, 2025 10:16 am
by monira444
New year. New goals. New demands. New challenges.

What are you going to do to differentiate yourself from the competition? The operations curation offered by Tactium can be the difference in results management that your company needs.

With operations curation, that is, through active monitoring of your services, it will be possible to detect idle resources in active campaigns, opportunities to improve robots, evolution of processes that make your activities increasingly optimized, in addition to helping prevent possible problems that may impact the routine functioning of your organization.

Want to understand how Tactium curation can be a “helping hand” in your operation’s routine? Keep reading to find out!

FIRST OF ALL, UNDERSTAND WHAT CURATION IS:
As the sayings of Brazilian popular culture say: “time spain whatsapp data is money” and “prevention is better than cure”. In an increasingly technological world, ensuring that your applications work properly at all times and that they are of high quality are facts that demonstrate the applicability of popular knowledge.

The curation process, as the word itself says in its etymological meaning, comes from the Latin “curator”, which means “one who administers”. In information technology, it is the act of managing and controlling the services that the company offers in its production environment, with the main purpose of detecting failures and unwanted changes before they cause any damage to the development of its activities.

WHAT IS TACTIUM APPLICATION CURATION:
As previously described, the name curation is self-explanatory. Popular in the world of information technology, the activity monitoring process is an indispensable tool for the success of operations. In this sense, Tactium combines two tools that double the success of your activities: constant monitoring and adaptation.

Frequently monitoring data and performance indicators is essential in the routine of any company. And this is so important because these indicators allow the analysis of the use of the contracted tools to be done efficiently and assist in the continuous improvement of use and in the prevention of failures.


HOW TACTIUM APPLICATION CURATION WORKS:
Curation is based on the client's needs and is governed by a cyclical and frequent monitoring process. Therefore, an implemented routine will be part of the day-to-day and will generate good results.

Today, Tactium's curatorship monitors and adapts the following types of operations:

Active telephone campaigns;
Script-based or NLU-based voice robots;
Chatbots with NLU (natural language recognition).
HOW TACTIUM APPLICATION CURATION WILL OPTIMIZE YOUR RESULTS:
Knowing how important campaigns and automation tools are to your company's strategy, it is essential that they are working perfectly and, in addition to working, deliver the best performance for your users. The point is that there is only one way to ensure this: constant monitoring.