As the sector most affected by social isolation
Posted: Wed Jan 22, 2025 10:10 am
Services – , the sector remains balanced in facing the crisis. The hotel segment, for example, lost 50% of its revenue last year, compared to 2019. But the recovery remains on the radar of executives. For Mauro Rial, CFO of Accor for South America, the pent-up demand should accelerate the recovery of the domestic leisure segment. “We have observed that in countries where vaccination is advanced, such as Great Britain and Australia, the recovery is strong. We expect the same movement in Brazil”, he said.
In other sectors, such as healthcare, the pandemic had a dual effect, as explained by Fleury Group CFO Fernando Leão. “The year 2020 was marked by people staying at home, avoiding going to hospitals, postponing treatments peru phone number list surgeries. This increased the results of operators, but was bad for service providers, who had a significant impact on revenue,” he said. In his assessment, the scenario should further encourage the consolidation movement, which has already been observed in the last two years. “Companies realize that they can no longer remain in a single niche. Therefore, we should see an increase in acquisitions and greater integrated service offerings,” said Leão.
In telecommunications, a sector that employs around 500,000 professionals, companies are dealing with a two-sided scenario: on the one hand, broadband has become even more important with the pandemic, while companies are losing some traditional telecommunications revenues, in addition to increased competition, not only between traditional companies in the sector but also with strong new players (such as Google, Amazon, Netflix, Disney, etc.) in some segments.
Stagnant income, current unemployment levels, high inflation and high default rates are also factors for concern, according to Roberto Catalão, CFO of Claro Brasil – “as our business is around 90% focused on the mass segment, these adverse conditions are factors for concern”, said Catalão.
In other sectors, such as healthcare, the pandemic had a dual effect, as explained by Fleury Group CFO Fernando Leão. “The year 2020 was marked by people staying at home, avoiding going to hospitals, postponing treatments peru phone number list surgeries. This increased the results of operators, but was bad for service providers, who had a significant impact on revenue,” he said. In his assessment, the scenario should further encourage the consolidation movement, which has already been observed in the last two years. “Companies realize that they can no longer remain in a single niche. Therefore, we should see an increase in acquisitions and greater integrated service offerings,” said Leão.
In telecommunications, a sector that employs around 500,000 professionals, companies are dealing with a two-sided scenario: on the one hand, broadband has become even more important with the pandemic, while companies are losing some traditional telecommunications revenues, in addition to increased competition, not only between traditional companies in the sector but also with strong new players (such as Google, Amazon, Netflix, Disney, etc.) in some segments.
Stagnant income, current unemployment levels, high inflation and high default rates are also factors for concern, according to Roberto Catalão, CFO of Claro Brasil – “as our business is around 90% focused on the mass segment, these adverse conditions are factors for concern”, said Catalão.