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The core features of the Gorgia live chat app include

Posted: Wed Jan 22, 2025 8:25 am
by AsaduzzamanFoysal
Gorgias Live Chat provides businesses with the ability to add a fast and effective chat widget to manage customer questions and concerns during the purchase and checkout process.

Gorgias works in collaboration with services such as Shopify, Magento, and BigCommerce.


Main features


customizable user interface
high download speed due to the small size of the saudi arabia phone number list widget itself
automatic response outside of business hours
the ability to select agents or team members to handle specific conversations and provides customer self-service capabilities such as finding order details without a live agent and standard responses.
Gorgia has a chat button that users can easily find.

The downsides of Gorgia are that the app only emphasizes e-commerce businesses (which isn't necessarily a significant dilemma with Shopify since most Shopify businesses are online-based), and that prepared reports are one of the few reporting features it offers.

Prices

Gorgias has four plans: Basic ($50/month), Pro ($250/month), Advanced ($625/month), and Custom (price and ticket number negotiable).