Best Chatbot Examples for Websites in 2022

[Dimaeiya333]

Best Chatbot Examples for Websites in 2022
Chatbots are being used across all industries. We have seen businesses and banks automate their customer service and small businesses using chatbots to generate more leads from their websites.

The growth of chatbots has been undeniable and is expected to reach 1.25 billion by 2025 according to GrandViewResearch , which I personally estimate to be too low.

To write this article, I have researched over 150 website chatbots and tested over 10 chatbot builders for comparison.

All kinds of businesses are choosing all kinds of bots, and for all kinds of platforms, from Facebook to WhatsApp. In this article, I focus on web-based (or app-based) chatbots.

Best chatbot examples on websites in 2022
Best Chatbot Examples for Websites in 2022
Startups are raising millions left and right to create chatbots that actually work in certain industries. For example, Ojo Labs raised $45 million for a real estate chatbot, and Lemonade posted just five days before writing this article that they had raised $315 million for a chatbot-enabled insurance company. There’s also us, the small but effective team at Serviceform, competing in the big market with our $350,000 funding .

There is also a website dedicated to tracking startup investments in chatbot companies called Botfunded , you can also find more examples on botlist .

Finally, the majority is starting to catch on to the trend, and the technology is becoming good enough for enterprises. There are big players offering “soft-core” chatbots, such as Drift, Intercom, and also us at Serviceform.

There are two main types of chatbots, pre-built conversations and learning chatbots. At sales directors email database Serviceform, we build all three types, but we focus on the most valuable use cases for businesses. In most cases, this means pre-built conversations that are triggered by users’ natural language.

We have made an effort to be impartial, keeping three examples from Serviceform (as we also offer chatbots as a service!), but also others from different providers.

Chatbot examples
1. Chatbot example for real estate agencies
Different real estate companies have launched different chatbots. At Serviceform, for real estate we usually use a chatbot that learns and responds to pre-established chatbot flows, such as booking an appointment, adding to a newsletter, etc.

Best chatbot examples on websites in 2022: Real estate companies
Best Chatbot Examples for Websites in 2022: Real Estate Companies

2. Chatbot example for insurance companies
Insurance companies could benefit greatly from using bots designed for them, but unfortunately only a few have taken up the challenge. Lemonade is a good example of a use case. We also have an example of a chatbot use case for insurance companies that we created at Serviceform.