Canva’s recent X thread about new features and tools
Posted: Tue Jan 21, 2025 6:13 am
For example, while you may share your reports with usa business email list senior management, particularly in cases of crisis, listening insights can be a north star for product design or software development teams as they plan product and service enhancements.
Social listening data also influences cross-functional work. Marketing teams might use this data alongside R&D to conduct new industry research. Or, your sales team can work with your product designers to find out how best to communicate new features, based on sentiments gained through listening.
But none of this is possible if you can’t deliver insights in a clear, easily digestible way for all departments.
If you’re unsure, use Sprout’s social listening report template. This is a presentation-ready deck that allows you to collate key findings, and position them against competitors and trends.
Once you’ve defined your distribution plan, continue to refine and conduct social listening. In time your strategy will develop, and you’ll collect even more actionable insights that can change the shape of your organization.
Open your company’s ears with social listening tools
Social listening is one of the best ways to harness the power of today’s social platforms.
Applying the above strategies to your brand and business means you can start to learn how to use social listening tools effectively. Once refined, this ensures you can cater to what your customers ask for.
If you’re ready to start listening, access Sprout’s 90-minute social listening guide to build your first listening query.
Social listening data also influences cross-functional work. Marketing teams might use this data alongside R&D to conduct new industry research. Or, your sales team can work with your product designers to find out how best to communicate new features, based on sentiments gained through listening.
But none of this is possible if you can’t deliver insights in a clear, easily digestible way for all departments.
If you’re unsure, use Sprout’s social listening report template. This is a presentation-ready deck that allows you to collate key findings, and position them against competitors and trends.
Once you’ve defined your distribution plan, continue to refine and conduct social listening. In time your strategy will develop, and you’ll collect even more actionable insights that can change the shape of your organization.
Open your company’s ears with social listening tools
Social listening is one of the best ways to harness the power of today’s social platforms.
Applying the above strategies to your brand and business means you can start to learn how to use social listening tools effectively. Once refined, this ensures you can cater to what your customers ask for.
If you’re ready to start listening, access Sprout’s 90-minute social listening guide to build your first listening query.