Avoid choosing between two options Asking questions in an alternative way will limit the customer's thinking and make it less easy to find out the customer's real thoughts and considerations. 5. Make good use of multiple-choice questions If most questions provide check-box functions for customers, then we will not know what is important to customers! Therefore, if the editor really wants to know what key factors will directly affect the customer's decision-making, then he can use more multiple-choice questions. 6. Make good use of the five-point scale The option design can be used to survey the satisfaction level of friends from very dissatisfied, dissatisfied, ordinary, satisfied, and very satisfied. For this kind of questions that can be converted into quantitative indicators, you can look for the mode, median, and average to understand consumer feedback.
A few steps on questionnaire diffusion and interaction 1. Designing humorous questions and answers or mini-games in the questionnaire can arouse the curiosity of friends, thereby motivating them to share. 2. Create valuable questionnaire interactions Hot spot marketing has always been a very useful marketing method. The editor can follow different festivals and armenia mobile phone number list prepare questions or tidbits that echo each other to interact with friends and attract friends to respond to the topic. In addition, the "Today in History" service provided by Google's search engine is a way for users who use the search engine to understand and resonate with the major events that took place today in the past.
Increase friend participation and allow friends to proactively provide improvement solutions Questionnaires are also like a kind of intention voting. Merchants can conduct a questionnaire for service or product optimization, and let friends help the editor and business owners make decisions together, collect consumer suggestions, and provide services that truly meet user needs. with products. 4. Give feedback to friends who filled out the questionnaire In the "questionnaire survey" in the backend of LINE's official account, you can attach coupons or draws to thank you for your responses to increase the incentive to participate. When the questionnaire ends, timely and anonymous disclosure of statistical results, or public responses to the options with higher votes, can let friends who answered the questions know that their choices are meaningful.