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Excellence in Customer Experience

Posted: Mon Jan 20, 2025 4:54 am
by suhasini523
As mentioned above, ABM improves the customer experience by digging deeper and deeper into each account rather than exposing them to content that targets larger markets or industries accompanied by good SEO . The experience is personalized, and this makes it much better.

Instead of doing what is convenient for the company (automations, reuse of content, etc.), with ABM the focus is on doing what is most convenient for the leads (taking into account business omnichannel ) and for the decision-makers of these companies that you target with your B2B.

With Account Based Marketing You Get a Much Higher ROI
The biggest marketing challenge, among others, has been budget justification.

While an ROI report probably won’t be enough to convince your company’s decision makers that ABM is achieving optimal numbers, they will be convinced by the ROI within their own company.

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ABM Examples
ABM creates very specific segments and then targets marketing programs to impact those segments, in order to personalize and appear on the channels that are most meaningful to them.

Now, when targeting a specific account, your ABM efforts will take into account its attributes, the segments of this account, and its preferred channels. The segments chosen for your ABM campaigns are the ones that will add value to your company.

The combination of tactics depends on each type of company, but for B2B companies these are the best real-world examples to follow: