KAIBEAUTY Operation Team Marketing Leader

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However, once a customer enters the website, the influence of the e-commerce team on the customer's decision-making suddenly drops to a very low level. It is much less effective than in a physical store, where there are clerks who can greet and recommend products and say the right words at the right time.

KAIBEAUTY hopes to increase the interaction with customers on the website and provide them with the information they need at different stages of their purchase, so they started using Omnichat.

Sales of products recommended by in-site messages increased, and Omnichat assisted the conversion rate by 3 times.
With Omnichat, you can trigger different messages based on russia email list the page, number, and time that customers browse.

Therefore, whether it is site-wide activities during festivals, new product recommendations, or related product recommendations, you can use Omnichat to assist in publicity and enhance exposure at the appropriate time.

Overall, the conversion rate of assists through Omnichat is 3 times higher than usual .


We will use the information on the site to make "hot selling this week" recommendations. After setting up, you can see the sales of the recommended products increase again!