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Donghai Model introduced the OMO solution launched by Omnichat, which uses LINE as the main platform to allow store staff and consumers to have one-on-one conversations. It successfully attracted a large number of store customers to establish a LINE communication channel with Donghai Model, allowing colleagues to continue to target customers who have purchased in the past. business
As the digital ecosystem continues to change, Omnichat continues to launch new features and tools. Donghai Model has also witnessed Omnichat's product iterations along the way. The good use results have made Donghai Model more proactive and solved practical problems, and also allowed Omnichat to step forward We will gradually launch more practical services and provide more practical business suggestions.

During the 2020 epidemic, noticing the operating difficulties of physical stores, Omnichat launched an OMO solution using LINE as the main platform to allow store staff and consumers to have one-on-one conversations. Donghai Model also took the lead in introducing it, successfully developing online and online stores. The third new blue ocean below and hong kong email list beyond. "It's really a good fit for us!" Liu Xiaowei said excitedly. Omnichat's professional consulting team formulated exclusive consultant guidance with the brand as the center, actively provided Donghai Model suggestions and methods, and successfully attracted offline store customers to establish a LINE communication channel with Donghai Model, allowing The store staff can continue to operate for customers who have purchased in the past, extending the one-time purchase into countless subsequent repurchase opportunities. And because these customers have already had a satisfactory store consumption experience with Donghai models, the chance of subsequent transactions will be higher if they recommend products later.

For store colleagues, OMO tools can also significantly improve work efficiency and performance. In particular, the products in the toy model industry are extremely complex, involving various IPs and toy types.