If you encounter issues making a payment

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tasnimsanika8
Posts: 387
Joined: Sat Dec 21, 2024 5:48 am

If you encounter issues making a payment

Post by tasnimsanika8 »

Making Payments Over the Phone:

One of the most common uses for the "Credit Acceptance phone number" is to make a loan payment directly. This method is often chosen for:

One-Time Payments: If you need to make a quick payment dataset and prefer to speak to a representative, or if you're not set up for online payments.
Last-Minute Payments: For payments that are due very soon, calling can provide immediate confirmation that the payment has been processed.
Troubleshooting Online Payments:online, an agent can guide you through the process or take the payment over the phone.
Setting Up or Adjusting Auto-Pay: While possible online, an agent can walk you through setting up recurring automatic payments or adjusting existing auto-pay details (e.g., changing the bank account or payment date).
When making a payment over the phone, be prepared to provide:

Your Credit Acceptance loan account number.
Your bank routing and account number (for ACH payments) or your debit card information.
The payment amount and desired payment date.
Always ask for a confirmation number for your records.
Understanding Your Account and Statement Inquiries:

The "Credit Acceptance phone number" is also invaluable for gaining clarity on your loan statements and overall account status:

Balance Inquiries: Quickly check your current loan balance, including principal and interest.
Payment History: Review your payment history to ensure all payments have been correctly applied and posted.
Payoff Quotes: Obtain an exact payoff amount if you plan to pay off your loan early. This is crucial as payoff amounts change daily due to interest accrual.
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