Page 1 of 1

Interaction History Additionally

Posted: Tue Dec 24, 2024 6:26 am
by mdraufk.h.an.d.a
Agents No Longer Have To Switch Between Ai Chatbots And Voice Channels. The Platform Also Features Openai-powered Self-service Chatbots And Intuitive Voice Processing Bots. Since 50-60% Of Client Requests Require Minimal Agency Involvement, An Added Benefit Is That It Goes Without Saying. Integrate With A Custom Knowledge Base To Help Customers Easily Resolve Their Questions. Pre-built Integrations With Popular Crms, Help Desk And Business Tools.

Plivo Cx Eliminates The Need To Constantly Switch Windows algeria email list By Providing Integration With Hubspot, Help Scout, Zendesk, Salesforce, Happyfox And Other Important Business Tools, Including Custom Systems. Customer Support Must Be Maintained. Unite And Work On A Single Platform. An Efficient, No-code Workflow Generator. The Drag-and-drop Workflow Generator Allows You To Create Ready-made . Customer Journeys Don't Require Complex Coding Or Agent Intervention, And You Can Intuitively Create Workflows And Settings.

If The Situation Becomes More Complex, You Can Initiate Actions Based On Profiles Or System Events. Transferring Data To Field Agents Is Easy And The System Ensures Correct Execution. Agents Get The Right Questions And Your Data Is Always Safe With Historical Reports And Reporting. To Ensure Your Agents Are Performing Well, You Need Deep Access To Real-time Dashboards. Plivo Cx's Instant Dashboards And Historical Reports Provide Data And Insights From Every Customer Conversation.