How to control customer objections using a neural network?
Posted: Wed Jan 29, 2025 6:43 am
The main problems with traditional methods of handling customer objections are:
Selective monitoring : It is impossible to listen to every call. As a result, many objections remain unnoticed, and managerial mistakes are repeated.
Human Factor : Assessing the effectiveness of objection handling is often subjective, as different employees may have different approaches to analyzing calls.
Delayed Feedback : Problems with handling objections may be detected too late, when the customer has already been lost.
Thus, traditional control methods can no longer cope with the increased demands on the speed and quality of call analysis.
With the advent of a new generation of speech spain mobile database analytics technologies , it has become possible to fully automate call analysis.
Quality Handling of customer objections by each manager
The SalesAI neural network analyzes each manager's call and automatically checks objections from the client and how they were handled . This allows you to:
Automate control of all calls , not just selected ones. The neural network analyzes all calls without exception, which eliminates the possibility of missing important moments.
Receive objective feedback on your managers' performance. Artificial intelligence is not subject to human emotions or bias - each call is assessed based on clear quality parameters .
Instantly identify errors in objection handling. The neural network not only records the fact of an objection, but also evaluates how effectively the
Selective monitoring : It is impossible to listen to every call. As a result, many objections remain unnoticed, and managerial mistakes are repeated.
Human Factor : Assessing the effectiveness of objection handling is often subjective, as different employees may have different approaches to analyzing calls.
Delayed Feedback : Problems with handling objections may be detected too late, when the customer has already been lost.
Thus, traditional control methods can no longer cope with the increased demands on the speed and quality of call analysis.
With the advent of a new generation of speech spain mobile database analytics technologies , it has become possible to fully automate call analysis.
Quality Handling of customer objections by each manager
The SalesAI neural network analyzes each manager's call and automatically checks objections from the client and how they were handled . This allows you to:
Automate control of all calls , not just selected ones. The neural network analyzes all calls without exception, which eliminates the possibility of missing important moments.
Receive objective feedback on your managers' performance. Artificial intelligence is not subject to human emotions or bias - each call is assessed based on clear quality parameters .
Instantly identify errors in objection handling. The neural network not only records the fact of an objection, but also evaluates how effectively the