Operational management systems are professional software that ensures the management of this activity in real time, the execution of assigned tasks and the achievement of set goals. Let's consider the main capabilities of such programs:
Administration. Setting up and managing system capabilities, granting access rights to individual functions to employees, creating, editing and deleting accounts.
Import/export of material. The data required for processing can be downloaded from third-party resources in common digital formats, and the result of processing can be downloaded to a file that is freely used on any computer installed in the organization.
Multi-user access. Provides simultaneous work of employees with the same data under their own accounts. At the same time, access rights for each of them may differ, for example, one has the right only to read the material, and another - also to copy, change and delete it.
Availability of API. Application chinese thailand data package Programming Interface allows you to organize interaction between two different software products. For example, it is very often necessary to ensure joint work and data exchange between a CRM system and software such as 1C.Accounting, IP telephony systems, etc. Without API, programmers would have to write code from scratch. Ready-made integration solutions allow you to save time and significantly simplify the formation of a complex software environment in an organization.
Reporting and analytics. Extensive data research capabilities make it possible to extract large data arrays and use them to analyze business processes and find optimization opportunities.
Operational Management Software
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BPM(S) systems for complex automation of management processes
One of the types of software for operational management are BPM(S) systems. They allow for comprehensive automation of most business processes, interaction with the CRM system, and personnel control. Here are the most common of them:
Monday
Developer: Monday.
The main purpose of the program is cloud automation of most business tasks and the use of modern solutions such as Business System.
Users have a 14-day trial period, after which they must purchase a license for 608 rubles per month for each employee.
Business Process Management Monday is one of the most adaptive programs of this class. The package includes ready-made templates of common business processes. Here you can find both a traditional sales funnel and tools for monitoring the efficiency of personnel in a graphical representation. There is also the possibility of integration with popular digital services for business - Google Drive, Gmail, Jira. There is also a branded corporate messenger, a CRM system and tools for HR specialists.
BPM(S) systems for process automation
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Process Bliss
Developer: Process Bliss.
This BPMS is used to automate all types of business processes. There is no trial version, the client must immediately purchase a license worth at least 760 rubles per employee per month.
The application is used to describe business tasks based on the systematization of staff working time and product quality research. Tasks are shown to employees and management in a visual form, with progress display, the ability to add items, and the formation of detailed statistics on employee activity. There is a built-in set of popular templates, but the user can add their own algorithms. Integration with G Side, Salesforce, ERP, and other software solutions is provided.
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