What is Inside Sales? Tasks and Roles

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In-house inside sales vs. outsourced telemarketing. Which sales scheme is better?
Inside sales is a sales technique that mainly uses online methods to approach leads (potential customers).
From acquiring a new lead to making a purchase, processes such as building a relationship with the lead and encouraging them to buy are necessary, but traditionally this has been done by salespeople frequently visiting the lead. Inside sales is the online version of this, and is called inside sales because it is basically done in-house.

The difference between Telema and Telemarketing Units
In-house inside sales vs. outsourced telemarketing. Which sales scheme is better?
Telemarketing and telesales are services that allow you to outsource japan whatsapp number data the acquisition of leads over the phone. If your own sales staff were to do this, it would require a lot of human resources, so outsourcing it increases efficiency.

Basically, once a lead has been acquired, the role of this team is done, and the company's own sales staff will then continue to build relationships with the lead and turn it into a purchase.

Inside sales performs all of these tasks online, and depending on the product and industry, they can handle the entire process up to the purchase, and even follow up with customers after the purchase. This is a big difference from telemarketing and telesales.