Right to Repair: What is it and what will it achieve?

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From a consumer rights perspective, in the event of a guarantee or warranty claim, sellers must give the customer the freedom to decide for themselves how to deal with a defective device. In the case of a broken smartphone , for example, the owner should be free to decide whether to exercise the right to a repair or whether to seek some other form of compensation. Apart from that, the right to repair would have a positive impact on resource conservation and climate protection , promote the local economy and create jobs.

The EU Commission has now taken the initiative and, overseas chinese in canada data from 2021, has required manufacturers of certain electronic devices to keep spare parts and instructions in stock for up to seven years after production has ceased. They must also ensure that these spare parts are sent to repair services within two weeks. In addition to the USB-C requirement, attempts are now being made to make it easier to replace the battery in a smartphone, but manufacturers have so far resisted this. The EU is thus sending a clear signal for more sustainability in production and is trying to reduce the amount of electronic waste generated.



Right to repair: smartphones and sustainability?
Everyday life is full of dangers, including those related to our electronic devices. Smartphones are particularly at risk, as our small mini-computers are equipped with all kinds of sensitive technology and, on top of that, the risk of a broken display is particularly high if they fall. While replacing the display is relatively easy and - compared to internal damage - relatively inexpensive, the situation is different when there is an electronic fault. Another very common type of damage to a smartphone is a decrease in battery performance. This can also be remedied quite well by repair: replacing the battery is usually relatively straightforward and inexpensive.