7 tips for delivering training

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Providing training can be a challenge: you have to convey the proposed knowledge while also engaging participants, making the learning process richer and more productive. It is not easy to accomplish this task, especially in times when it is difficult to attract and retain people's attention.

Are you going to provide training or want to improve your skills in this area? Or do you want to strengthen educational initiatives in your company? Check out these 7 tips and get better results with this strategy!

What you will see in this article:


Tip 1 — Understand the training objectives
Tip 2 — Know your target audience in depth
Tip 3 — Know the particularities of the participants
Tip 4 — Update your knowledge/information
Tip 5 — Create a script
Tip 6 — Train!
Tip 7 — Adopt different formats and tools
Who can provide training?
Tip 1 — Understand the training objectives
All corporate training, to be efficient, has its objective: to prepare salespeople to deal with customer objections? To teach a specific software or tool? To raise awareness among participants about a problem relevant to the business? To work on values ​​of the organizational culture ?

This general objective is usually passed on to the training facilitators. However, it is necessary to go beyond this information to make the most of the action: what are the california email database that salespeople face most in their daily lives and have difficulty resolving? What are the features that professionals use the least, but that could optimize their work? What are the impacts of the problem or the values ​​of the culture on the daily lives of employees and the organization?

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These details help the person delivering the training to offer a more assertive activity aligned with the participants' needs, making their life easier when deciding what to cover in the action and what to ignore.

Tip 2 — Know your target audience in depth
In this sense, it is also important to delve deeper into the profile of the target audience: what are their roles in the company? What are their biggest challenges? Concerns? Expectations? Desires? Habits in general?