BPO: what is it and what are the advantages for organizations?

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BPO is an acronym that stands for Business Process Outsourcing. It is used to refer to the practices adopted by a company when it hires another institution to perform activities in a specific area.

This practice has become increasingly common as it is a very strategic alternative to position oneself in a market that is becoming increasingly competitive. This is because through Business Process Outsourcing, the company can focus its practices on the core business and the other activities, those considered secondary, are left in the hands of specialists.

Despite being a trend, it is common to come across c-level executives database who still do not fully understand the benefits of this business, failing to invest in a strategy that can considerably change the company.

What you will see in this article:

What is BPO?
What is the difference between BPO and outsourcing?
What does financial BPO do?
For which areas is BPO recommended?
Advantages of Business Process Outsourcing
Disadvantages of business process outsourcing
By the end of this article, you will be able to understand exactly what BPO is and how you can increase your company's productivity by adopting this alternative, even if you have a lean workforce.



Are you interested in this topic? Just keep reading to find out more!

What is BPO?
In general terms, Business Process Outsourcing involves contracting practices and functions that do not correspond to the organization's core activities, with the aim of increasing the company's efficiency and generating better results.

In other words, BPO is a system adopted when an organization hires another to carry out activities in relevant areas, but which are not the business's specialty.

Therefore, when looking for a BPO company, the client focuses on finding someone specialized to fully take over an important sector or activity in the company. A company that takes care of all accounting, for example.